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Conditions of Use

1. Scope

These terms and conditions governing the emergence and content of contracts between the purchaser and Tubestore.eu.

2. Formation of contract

The presentation of products in our online shop is not a legally binding offer, if the purchaser place the order he gives a binding buying offer. The buyer will receive an e-mail in which we confirm the receipt of the order, this is not a binding acceptance of the offer.

3. Returns / Warranty
3.1. Return policy


The buyer has the right to withdraw the goods. Errors in the item description give the buyer the right to revoke (excluding slight color differences). The return need to be addressed to:

RUF Tech Co.,Ltd.
Tubestore Branch
Flat 01 2/F. On Ning Building
425-431 King's Road
North Point
Hong Kong

E-mail: contact@tubestore.eu

Returns have be send directly to our warehouse in Shenzhen / China, the address will be notified in case of need.

3.2. Consequences of the cancellation

In the case of an effective cancellation the mutually received benefits and possibly towed uses (eg interest) will be returned. If the buyer can not return the ordered goods in whole, in part, or only in deteriorated condition, he must pay us compensation. The buyer has to bear the costs of the return in case of the withdrawal.

3.3. Warranty


The warranty period from date of purchase is six month. All tubes have 60 days warranty. The buyer has to bear the cost of the return shipping in case of a warranty.

4. Delivery

The goods will be delivered from our warehouse to the customer's delivery address.

5. Retention of title

The goods remain our property until full payment.

6. Prices

6.1. Our prices depend on the time of the order listed in the online shop. The prices are not binding. We reserve the right to prior sale and price changes.

6.2. We accept only advanced payment (bank transfer to our bank account or via PayPal).

7. Claims for faulty goods

If the goods have a defect (scratches, defective equipment), the purchaser is entitled to receive an exchange. A defect must be reported within 1 week of receipt of goods.

8. Liability

8.1. We have limited liability for the lack of guaranteed qualities and any damage harmed to the life, limb or health of the customer by us, our legal representatives and agents. Our liability for other damages caused by negligent breach of essential contractual obligations is excluded.

9. Applicable Law, Privacy, severability clause

9.1. The applicable law is Chinese law, the validity of the UN Sales Convention (CISG) is excluded.

9.2. If the customer has no European general jurisdiction, he has moved his domicile or habitual residence abroad to the time of the complaint or after the contract conclusion our location is the agreed jurisdiction, we are also entitled to sue at the purchaser's domicile.

9.3. The necessary data of the customer, especially name and address, are collected, processed and used for the purpose of fulfilling the contract.

9.4. Should one or more of these conditions be or become invalid, the validity of the remaining provisions shall not be affected.

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